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SOME REASONS

Top 12 reasons to use Tekhne for your Home Service based Business

Tekhne is a comprehensive and intuitive service management platform designed to help businesses streamline their operations and improve efficiency. Here are some of the key features that make Tekhne a valuable tool for businesses:

01

Same-Day Emergency Service and Schedule Bookings:

Tekhne gives your customers the convenience of booking same-day service from the customer app or your website. With this feature, you can offer a hassle-free and reliable service that your customers can rely on in times of need.

02

Ios and Android Technician App:

The Tekhne app is designed to make it easy for technicians to manage their jobs, quotes, invoicing, and more on the go. With this app, technicians can stay organized and efficient in their work, no matter where they are.

03

Quoting System with Automatic Follow-Up:

Tekhne’s quoting system makes it easy to create and send quotes to customers. Plus, with the automatic follow-up feature, you can save time and effort by automating the process of following up with customers.

04

Ordering Equipment or Truck Inventory:

Tekhne’s one-click ordering feature makes it easy to order new equipment or replenish truck inventory. This feature helps businesses save time and reduce the risk of errors, making it easier to keep operations running smoothly.

05

Review Generator:

Tekhne’s review generator helps businesses get more positive feedback from their customers. By reminding customers to leave reviews, businesses can build a strong reputation and improve their customer service.

06

One View Dashboard:

Tekhne’s one view dashboard provides a clear and concise overview of key business metrics, such as sales, average ticket, and close-ratio. With this feature, businesses can stay on top of their performance and make informed decisions.

07

Employee Tracking:

Tekhne’s employee tracking feature helps businesses monitor the performance and productivity of their technicians. With this feature, businesses can track KPI, employee time and pay, and even locate technicians using GPS.

08

Mental Health Check:

Tekhne’s mental health check feature helps businesses ensure that their technicians are feeling supported and connected to their colleagues. By providing a way for technicians to share updates on their mental health, businesses can create a more positive and supportive work environment.

09

Internal Chat System:

Tekhne’s internal chat system makes it easy for businesses to communicate with their colleagues, whether one-on-one or in groups. This feature helps businesses improve teamwork and collaboration, making it easier to get things done.

10

Standard Operating Procedures:

Tekhne provides several standard operating procedures (SOPs) to help businesses standardize their processes and ensure that everyone is following the same procedures. Plus, businesses can create their own custom SOPs and test their employees to confirm understanding.

11

Google Connect

Connect Google Guaranteed, Google My Business and Google Adwords. Inside Google Connect you can respond to reviews, post to your photos and updates to your GMB page, some minor google reporting and turn ads on and off.

12

Price Management

Tekhne’s Price Management tool allows you to adjust your pricing based on market fluctuations by percentages, ensuring that every time there is a price change you do not have to re-do all of your pricing from scratch.

01

Same-Day Emergency Service and Schedule Bookings:

Tekhne gives your customers the convenience of booking same-day service from the customer app or your website. With this feature, you can offer a hassle-free and reliable service that your customers can rely on in times of need.

02

Ios and Android Technician App:

The Tekhne app is designed to make it easy for technicians to manage their jobs, quotes, invoicing, and more on the go. With this app, technicians can stay organized and efficient in their work, no matter where they are.

03

Quoting System with Automatic Follow-Up:

Tekhne’s quoting system makes it easy to create and send quotes to customers. Plus, with the automatic follow-up feature, you can save time and effort by automating the process of following up with customers.

04

Ordering Equipment or Truck Inventory:

Tekhne’s one-click ordering feature makes it easy to order new equipment or replenish truck inventory. This feature helps businesses save time and reduce the risk of errors, making it easier to keep operations running smoothly.

05

Review Generator:

Tekhne’s review generator helps businesses get more positive feedback from their customers. By reminding customers to leave reviews, businesses can build a strong reputation and improve their customer service.

06

One View Dashboard:

Tekhne’s one view dashboard provides a clear and concise overview of key business metrics, such as sales, average ticket, and close-ratio. With this feature, businesses can stay on top of their performance and make informed decisions.

07

Employee Tracking:

Tekhne’s employee tracking feature helps businesses monitor the performance and productivity of their technicians. With this feature, businesses can track KPI, employee time and pay, and even locate technicians using GPS.

08

Mental Health Check:

Tekhne’s mental health check feature helps businesses ensure that their technicians are feeling supported and connected to their colleagues. By providing a way for technicians to share updates on their mental health, businesses can create a more positive and supportive work environment.

09

Internal Chat System:

Tekhne’s internal chat system makes it easy for businesses to communicate with their colleagues, whether one-on-one or in groups. This feature helps businesses improve teamwork and collaboration, making it easier to get things done.

10

Standard Operating Procedures:

Tekhne provides several standard operating procedures (SOPs) to help businesses standardize their processes and ensure that everyone is following the same procedures. Plus, businesses can create their own custom SOPs and test their employees to confirm understanding.

11

Google Connect

Connect Google Guaranteed, Google My Business and Google Adwords. Inside Google Connect you can respond to reviews, post to your photos and updates to your GMB page, some minor google reporting and turn ads on and off.

12

Price Management

Tekhne’s Price Management tool allows you to adjust your pricing based on market fluctuations by percentages, ensuring that every time there is a price change you do not have to re-do all of your pricing from scratch.

Mental Health

Tekhne’s mental health check feature helps businesses ensure that their technicians are feeling supported and connected. By providing a way for technicians to share updates on their mental health, businesses can create a more positive and supportive work environment. Many companies use this to know when a tech is struggling on a job and needs a call for help.

Emergency Service/Scheduling

Tekhne gives your customers the convenience of booking same-day service from the customer app or your website. With this feature, you can offer a hassle-free and reliable service that your customers can rely on in times of need.

Tek Talk

Tekhne’s internal chat system makes it easy for businesses to communicate with their colleagues, whether one-on-one or in groups. This feature helps businesses improve teamwork and collaboration, making it easier to get things done.

Equipment ordering

Our quoting system and equipment ordering go hand in hand. Once your job is approved and scheduled we can make sure your order goes directly to the supply house of your choice!

Issue Reporting

When there is a problem in your business it is important to report it right away to take corrective action. There is nothing worse than a problem not reported until next week's meeting. With issue reporting you can make sure your team is up to date as soon as it happened.

Rolodex

Where is this supply house and do we have an account at that supply house. With our rolodex all the information is at your technicians finger tips. The rolodex also serves as an internal contact sheet for your company.

Quoting System/Flat Rate Pricing

Our quoting system ensures not only are you priced right for profit but includes automatic follow up for those pending jobs not approved. Combine this with an easy to use flat rate pricing guide your technicians are ready to provide great service and keep the company profitable.

Training Source

Tekhne provides several standard operating procedures (SOPs) to help businesses standardize their processes and ensure that everyone is following the same procedures. Plus, businesses can create their own custom SOPs and test their employees to confirm understanding.

View Reports

Allow your service providers access to view various Key Performance Indicators. Total sales, average ticket, average close rate.

Manage Availability

Set each service providers schedule up from the admin portal or empower your team to manage their own schedule. This keep you from ever double booking a service provider and improves the experience of your customers who book online!

Quote System

Tekhne’s quoting system makes it easy to create and send quotes to customers. Plus, with the automatic follow-up feature, you can save time and effort by automating the process of following up with customers.

Ordering Equipment

Tekhne’s one-click ordering feature makes it easy to order new equipment or replenish truck inventory. This feature helps businesses save time and reduce the risk of errors, making it easier to keep operations running smoothly.

Reporting with GeoFencing

Get granular with your reporting. Track job count, sales and more. With GeoFencing you can see how many customers you have done on one street, zip code, city etc.

OneView Dashboard

Tekhne’s one view dashboard provides a clear and concise overview of key business metrics, such as sales, average ticket, and close-ratio. With this feature, businesses can stay on top of their performance and make informed decisions.

Operating Procedures

Tekhne provides access to several how to SOP on how to use the technician app and admin portal. With this each company can create their own specific operating procedures to help businesses standardize their processes. Ensure that everyone is following the same procedures. With each SOP created you have an option to require a test to confirm understanding or any changes.

TekTalk

Tekhne’s internal chat system makes it easy for businesses to communicate with their colleagues, whether one-on-one or in groups. This feature helps businesses improve teamwork and collaboration, making it easier to get things done.

Google Connect

Connect Google Local Services Ads, Google My Business and Google Adwords. Inside Google Connect you can respond to reviews, post photos and updates to your GMB page, response reporting and turn ads on and off.

Employee Tracking

Tekhne’s employee tracking feature helps businesses monitor the performance and productivity of their technicians. With this feature, businesses can track KPI, employee time and pay, and even locate technicians using GPS.

Same-Day Emergency Mgmt

Tekhne's Same-Day Emergency Management allows you to get your closest tech to another job with the "Will Call List." No more telling your customers that you are full for the day. Retain more customers by allowing them to be put on a will-call list.